Social media is all about creating a global network of real-time relationships with your business. On Wednesday, June 13th, Rohit Kapoor, Senior Director & Principal of Business Process Outsourcing at Capgemini, will join Attensity to share valuable insights, tools and strategies for using the latest developments in social media analytics and engagement.
Event: Using Social Media to Drive the Customer Lifecycle
When: Wednesday, June 13, 11am PST / 2pm EST
Cost: Complimentary with registration
You’ll learn how you can use social media management strategies to:
- Acquire new customers by increasing awareness in social media at a fraction of the cost
- Develop customers through higher satisfaction, resulting in more engaged customers that average 33 points higher on Net Promoter Scores
- Retain customers through stronger interactions in social media that generate loyalty and convert detractors into advocates
All attendees will receive a link to the webinar recording after the event.