With 2013 just around the corner, we thought we’d recap our top webinars of the past year. Ratings were measured by registration and attendee feedback. Sit back, grab your popcorn and enjoy…
5) What is the State of Social Media Adoption in Business Today?
Esteban Kolsky discusses the results of ThinkJar and Beagle’s latest research on the state of social media adoption in the enterprise world. Get a comprehensive look at many key facets of enterprise social media adoption including functional, process and CRM research points.
4) Delighting Your Customers Through Twitter Customer Service
See how Attensity provides valuable customer service interactions through Twitter and across the social web using Attensity Respond via a real-time view of the conversations that are happening right now on Twitter. Respond helps in managing these conversations, so your organization can engage with customers and prospects at the right time.
3) EMC Presents: Real-Time Social Media Analytics at EMC
Learn how the EMC’s Command Center is using social analytics solutions from Attensity to go beyond social monitoring to deliver detailed, real-time analysis of social customer conversations.
2) Capgemini Presents: Using Social Media to Drive the Customer Lifecycle
Rohit Kapoor, Senior Director & Principal of Business Process Outsourcing at Capgemini, shares valuable insights, tools and strategies for using the latest developments in social media analytics and engagement.
1) Hypatia Galaxy Report Webinar
Hear the results of Hypatia’s 2012 Galaxy™ report on the social analytics and intelligence market. Learn how organizations rank in terms of capturing, managing, analyzing and creating social intelligence. See key factors in determining the success of enterprise social analytics deployments.
For more information about Attensity’s solutions, visit our Resources page that features other reports, case studies and past webinars. Stay tuned for more upcoming events and webinars from Attensity.