For those of you paying attention to the new world of media and especially social media, Mashable should be one of your regular destinations to get the latest and greatest information. Mashable has also sponsored a tour of summer networking events called SummerMash; SummerMash is making its way around various cities in the US. Last [...]
Social Media Monitoring, Measurement and SocialCRM – A Business Perspective
Posts by Craig Norris
Mashable’s SummerMash Comes To Washington, DC
Making Democracy More Representative
Recently I have spent a good deal of time on Capitol Hill meeting with politicians and political consultants. Here are some of my observations vis a vis the Hill’s social media readiness. Social Media IQ (or SMIQ as I’ve started calling it – I’m determined to make it stick!) As far as SMIQ goes, the [...]
Free, Renewable Energy
I have spent many years of my career observing leaders. Some inside the firms I have worked for and with, and others from quite a distance. I have found some leaders that I look forward to working with, and some, frankly, that I would rather not. What is one of the characteristics that distinguishes between [...]
Social Media in Financial Institutions
This article does a nice job of summarizing some of the issues that banks are tackling using the new world of social media. Here are a the major areas of focus: Community Building Product Research Customer Service Marketing and Promotion Transparency One of the issues that is in the background with regard to all of [...]
More on the Power of Social Media
Social media is a growing and useful part of the business landscape, not just “social” landscape. A recent blog by Robert Scoble, touts the growing business value of Twitter.This widely viewed vignette on Youtube does a very entertaining job of underscoring what is happening in social media versus other media, from a more historical perspective. I [...]
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